Guest Experience Host: Warm Welcomes & Service

Avani Hotels and Resorts; Dubai; On-site; AED 268,000 - 357,000; Full time

Job summary

Avani Ibn Battuta Dubai Hotel is seeking a Guest Host/Hostess to welcome guests, manage seating, and support service excellence in the restaurant and hotel environment.

The role emphasizes friendly, courteous service, professional phone etiquette, and knowledge of hotel offerings to ensure a warm, memorable guest experience. Join a team dedicated to hospitality and guest satisfaction in Dubai.

Qualifications

• Experience in hospitality or guest service preferred.
• Excellent interpersonal and communication skills.
• Professional telephone etiquette and polite grooming standards.

Responsibilities

• Serve guests in a friendly and welcoming manner.
• Maintain knowledge of restaurant and hotel services to assist guests.
• Greet and seat guests, ensuring a warm, efficient dining experience.
• Ensure front of house is clean, tidy, and properly set before seating guests.
• Take and relay guest feedback to outlet managers to resolve issues.

Skills

Customer service

Teamwork

Job description

Avani Ibn Battuta Dubai Hotel is seeking a Guest Host/Hostess to welcome guests, manage seating, and support service excellence in the restaurant and hotel environment.

The role emphasizes friendly, courteous service, professional phone etiquette, and knowledge of hotel offerings to ensure a warm, memorable guest experience. Join a team dedicated to hospitality and guest satisfaction in Dubai.