Guest-First F&B Attendant — Hotel Service Excellence

InterContinental Hotels Group; Abu Dhabi; On-site; AED 28,000 - 45,000; Full time

Benefits offered by this job

Room discounts

Training

Job summary

InterContinental Abu Dhabi is seeking a friendly F&B Attendant to join our Food & Beverage team. You will warmly welcome guests, take accurate orders, and deliver meals and drinks with professionalism while maintaining high standards of cleanliness and service.

Ideal candidates will have hotel-style F&B experience, excellent English, flexible shifts including weekends, and a strong guest-first mindset. Join us to be part of a renowned luxury hospitality group and enjoy impressive room discounts

Qualifications

• Previous experience in a Food & Beverage service role, preferably within a hotel.
• Strong communication and interpersonal skills.
• Professional appearance and grooming standards.
• Positive, friendly, guest-focused attitude.
• Ability to work as part of a diverse team.
• Attention to detail and ability to work in a busy environment.
• Flexibility to work varying shifts, including weekends and public holidays.
• Willingness to learn and grow within the F&B operation.
• Good command of English; additional languages an advantage.

Responsibilities

• Welcoming guests and assisting them with seating and dining requirements.
• Taking orders accurately and ensuring timely delivery of food and beverages.
• Providing information about menus, ingredients, promotions and dining options.
• Setting up tables, service areas and equipment according to standards.
• Keeping the restaurant clean, organized, and presentable throughout the shift.
• Anticipating guest needs and responding promptly to requests.
• Handling guest feedback professionally and escalating as needed.
• Coordinating with kitchen, bar and other F&B colleagues for smooth service.
• Following health & safety and responsible service procedures.
• Assisting with opening and closing duties.
• Supporting events and other F&B operations as required.
• Demonstrating IHG values in daily interactions.

Skills

F&B service experience

Good communication

Team player

Guest-focused

English

Job description

InterContinental Abu Dhabi is seeking a friendly F&B Attendant to join our Food & Beverage team. You will warmly welcome guests, take accurate orders, and deliver meals and drinks with professionalism while maintaining high standards of cleanliness and service.

Ideal candidates will have hotel-style F&B experience, excellent English, flexible shifts including weekends, and a strong guest-first mindset. Join us to be part of a renowned luxury hospitality group and enjoy impressive room discounts