Guest Experience Waiter/Waitress

Centro Al Manhal; Abu Dhabi; On-site; AED 48,000 - 60,000; Full time

Job summary

Centro Al Manhal by Rotana in Abu Dhabi seeks a dynamic and self-motivated Waiter/Waitress to deliver memorable dining experiences for guests in a high-volume outlet. You will greet and seat guests, provide professional service according to the hotel standards, and possess strong English communication, guest service, and interpersonal skills.

Adaptability and teamwork are essential in this fast-paced environment.

Qualifications

• Diploma or degree in hospitality or vocational training is preferred.
• Experience as a waiter/waitress in a high-volume restaurant is desirable.
• Good command of English and guest-service/interpersonal skills are essential.

Responsibilities

• Provide professional service to guests according to the hotel standards.
• Greet and seat customers and serve them discreetly and personally.
• Acquire in-depth knowledge of the menu to assist guests with recommendations.
• Monitor quality of food & beverages served.
• Maintain hygiene and cleanliness in the outlet and upkeep of service equipment.
• Prepare for service (mise-en-place) before, during and after service.
• Minimize wastage and breakage; handle complaints effectively.
• Use upselling techniques to exceed guest expectations and increase revenue.

Skills

Adaptability

Customer Focus

Recognizing Differences

Taking Responsibility

Teamwork

Education

Diploma/degree in Hospitality

Experience as Waiter/Waitress in high-volume restaurant

Job description

Centro Al Manhal by Rotana in Abu Dhabi seeks a dynamic and self-motivated Waiter/Waitress to deliver memorable dining experiences for guests in a high-volume outlet. You will greet and seat guests, provide professional service according to the hotel standards, and possess strong English communication, guest service, and interpersonal skills.

Adaptability and teamwork are essential in this fast-paced environment.