Guest Experience Specialist – Waiter/Waitress

Rotana Inc.; Dubai; Presencial; AED 42.000 - 54.000; Jornada completa

Descripción de la vacante

Rotana in Dubai is seeking dynamic and self-motivated Food & Beverage professionals to advance their careers. As a Waiter/Waitress you will provide professional service to our guests, ensuring a memorable dining experience.

You will greet and seat guests, explain menu items, maintain hygiene, and uphold high standards. The role emphasizes upselling and teamwork in a high-volume hotel restaurant environment.

Formación

• Diploma in hospitality or vocational F&B training required.
• Good command of English; prior experience as waiter/waitress in high-volume settings.
• Customer service and interpersonal skills essential.

Responsabilidades

• Provide professional service to guests according to hotel standards.
• Greet, seat and serve guests in a discreet, personalized manner.
• Acquire in-depth knowledge of the menu to advise guests.
• Monitor quality of food and beverage served.
• Maintain hygiene and cleanliness in the outlet.
• Prepare service setups before, during and after service.
• Minimize wastage, breakage and spoilage.
• Use upselling techniques to exceed guest expectations and increase revenue.

Conocimientos

Guest service excellence

Interpersonal skills

Attention to detail

Upselling

Teamwork

Educación

Diploma in hospitality or vocational F&B training

Descripción del empleo

Rotana in Dubai is seeking dynamic and self-motivated Food & Beverage professionals to advance their careers. As a Waiter/Waitress you will provide professional service to our guests, ensuring a memorable dining experience.

You will greet and seat guests, explain menu items, maintain hygiene, and uphold high standards. The role emphasizes upselling and teamwork in a high-volume hotel restaurant environment.