Guest Experience Ambassador – Food & Beverage Server

Radisson Hotel Group; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Radisson Hotel Group in Dubai seeks a courteous and customer‑focused Waitress to deliver exceptional dining experiences. You will welcome guests, take orders, upsell menu items, and coordinate with kitchen and bar teams to ensure timely, accurate service.

You should have hospitality experience, strong English communication, and a positive, team‑oriented attitude. Flexibility to work shifts, weekends, and holidays is required in a fast‑paced hotel dining environment.

Qualifications

• Previous experience as a Waitress or in a similar F&B service role.
• Hospitality experience in Dubai is an advantage.
• Knowledge of restaurant service standards, food and beverage offerings, and guest engagement.
• Good communication and interpersonal skills, with a positive and guest-oriented attitude.
• Ability to handle multiple tasks and work efficiently in a fast-paced environment.
• Well-groomed, enthusiastic, and passionate about delivering excellent customer service.
• Strong teamwork skills and willingness to learn.
• Good command of spoken English; additional languages are an advantage.

Responsibilities

• Welcome guests warmly and provide attentive, personalised service throughout their dining experience.
• Assist guests with seating, provide menu information, daily specials, and promotions.
• Take orders accurately and communicate them clearly to kitchen and bar teams.
• Serve food and beverages promptly while ensuring correct presentation.
• Maintain knowledge of menu, ingredients, preparation methods and dietary requirements.
• Upsell dishes and drinks to enhance the guest experience.
• Ensure tables are set up and maintained to restaurant standards.
• Monitor guest satisfaction and respond promptly to requests or concerns.
• Coordinate with kitchen and stewarding teams for smooth service.
• Maintain cleanliness and hygiene in restaurant and service areas.
• Assist with opening/closing duties including mise-en-place.

Job description

Radisson Hotel Group in Dubai seeks a courteous and customer‑focused Waitress to deliver exceptional dining experiences. You will welcome guests, take orders, upsell menu items, and coordinate with kitchen and bar teams to ensure timely, accurate service.

You should have hospitality experience, strong English communication, and a positive, team‑oriented attitude. Flexibility to work shifts, weekends, and holidays is required in a fast‑paced hotel dining environment.