Guest Experience Specialist - Dubai Hospitality

applydubaijob.com; Dubai; On-site; AED 50,000 - 73,000; Full time

Job summary

Suiteable Holiday Homes in Dubai is expanding its Guest Relations team and is seeking a customer-focused Guest Relations Agent to assist guests throughout their stay and ensure memorable experiences.

You will handle check-ins/outs, coordinate with various departments, maintain guest records, and deliver high standards of hospitality in a fast-paced environment.

Bachelor/Diploma in Hospitality or related field; Dubai UAE experience preferred; six days per week, rotational shifts.

Qualifications

• Bachelor’s/Diploma/Certificate in Hospitality Management, Tourism, or related field.
• Experience in Holiday Homes, Vacation Rentals, Hotels, or Guest Relations is preferred.
• UAE hospitality experience is an advantage.

Responsibilities

• Deliver outstanding guest service and ensure a positive guest experience.
• Assist guests with inquiries, requests, and issue resolution.
• Coordinate with internal departments to ensure smooth guest operations.
• Handle guest check-ins and check-outs and related front office activities.
• Maintain accurate guest records and communications.
• Ensure high standards of hospitality and customer satisfaction.

Skills

Guest relations

Customer service

Front office

Hospitality in UAE

Education

Bachelor’s / Diploma in Hospitality

Job description

Suiteable Holiday Homes in Dubai is expanding its Guest Relations team and is seeking a customer-focused Guest Relations Agent to assist guests throughout their stay and ensure memorable experiences.

You will handle check-ins/outs, coordinate with various departments, maintain guest records, and deliver high standards of hospitality in a fast-paced environment.

Bachelor/Diploma in Hospitality or related field; Dubai UAE experience preferred; six days per week, rotational shifts.