Guest Experience Specialist — Dubai Front Desk

EDITION; Dubai; On-site; AED 45,000 - 78,000; Full time

Job summary

EDITION Hotels in Downtown Dubai invites a Guest Experience Expert to deliver memorable stays. You will assist guests with check‑in and check‑out, respond to requests, and share highlights of the local area to enrich every guest's visit.

This non‑management, on‑site role requires a high school diploma; no prior experience is required. You will be on your feet for extended periods, upholding the brand's polished service standard.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Assist guests with check-in and check-out to ensure a smooth arrival and departure.
• Respond to guest requests and coordinate services to enhance the stay.
• Share local area highlights and offer personalized recommendations.
• Maintain professional appearance and uphold brand standards throughout shifts.

Skills

Customer service

Communication

Guest oriented

Education

High school diploma or GED

Job description

EDITION Hotels in Downtown Dubai invites a Guest Experience Expert to deliver memorable stays. You will assist guests with check‑in and check‑out, respond to requests, and share highlights of the local area to enrich every guest's visit.

This non‑management, on‑site role requires a high school diploma; no prior experience is required. You will be on your feet for extended periods, upholding the brand's polished service standard.