Guest Experience Specialist - Front Desk (Dubai)

W Hotels; Dubai; On-site; AED 72,000 - 108,000; Full time

Job summary

W Hotels is seeking a Guest Experience Expert at West Crescent, Palm Jumeirah, Dubai. You will take initiative to deliver a wide range of services that guide guests through their stay, from smooth check-in to meaningful local recommendations and timely requests.

The role emphasizes safety, confidentiality, professional appearance, and adherence to policies. You will be on your feet, handle transactions as part of the guest experience, and help create a memorable stay that aligns with the W

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Assist guests with check-in/check-out and provide service throughout stay.
• Address guest requests, complete reports, and share local area highlights.
• Maintain professional appearance and confidentiality; protect company assets.

Education

High school diploma or GED

Job description

W Hotels is seeking a Guest Experience Expert at West Crescent, Palm Jumeirah, Dubai. You will take initiative to deliver a wide range of services that guide guests through their stay, from smooth check-in to meaningful local recommendations and timely requests.

The role emphasizes safety, confidentiality, professional appearance, and adherence to policies. You will be on your feet, handle transactions as part of the guest experience, and help create a memorable stay that aligns with the W