Guest Experience Specialist: Create Memorable Stays

Renaissance Hotels; Dubai; On-site; AED 67,000 - 112,000; Full time

Job summary

Renaissance Hotels in Dubai is seeking a Guest Experience Expert to welcome guests and ensure a smooth, memorable stay. This non‑management, full‑time role emphasizes proactive service, handling guest requests, guiding arrivals and departures, and maintaining brand standards across all touchpoints.

Education: high school diploma or GED; no related work experience and no supervisory duties required. You will be on your feet most of the day, moving around the lobby and public areas, while

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Process operating needs and address guest requests during the stay.
• Complete reports and share highlights of the local area.
• Guide guests through their entire stay with proactive service.
• Maintain professional appearance and follow policies.

Education

High school diploma or GED equivalent

Job description

Renaissance Hotels in Dubai is seeking a Guest Experience Expert to welcome guests and ensure a smooth, memorable stay. This non‑management, full‑time role emphasizes proactive service, handling guest requests, guiding arrivals and departures, and maintaining brand standards across all touchpoints.

Education: high school diploma or GED; no related work experience and no supervisory duties required. You will be on your feet most of the day, moving around the lobby and public areas, while