Front Desk Guest Experience Specialist

Westin Hotels & Resorts; Dubai; On-site; AED 70,000 - 90,000; Full time

Job summary

Westin Hotels & Resorts in Dubai Marina seeks a Guest Experience Expert to deliver memorable service, handle guest requests, and guide guests through their stay. You’ll help with check-in/out, share local highlights, and ensure smooth operations.

This non-management, full-time role requires standing and moving about, presenting a professional appearance, and a proactive, guest-first attitude in a fast-paced hotel environment.

Qualifications

• Education: High school diploma or GED equivalent.
• Related work experience: None required.
• Supervisory experience: None.
• License or certification: None.

Responsibilities

• Assist guests with check-in/out and respond to guest requests.
• Process operational tasks and generate reports as needed.
• Share local area highlights to enhance the guest experience.
• Maintain professional appearance and communications at all times.

Education

High school diploma or GED

Job description

Westin Hotels & Resorts in Dubai Marina seeks a Guest Experience Expert to deliver memorable service, handle guest requests, and guide guests through their stay. You’ll help with check-in/out, share local highlights, and ensure smooth operations.

This non-management, full-time role requires standing and moving about, presenting a professional appearance, and a proactive, guest-first attitude in a fast-paced hotel environment.