Guest Experience Specialist

Sheraton Hotels & Resorts; Dubai; On-site; AED 72,000 - 108,000; Full time

Job summary

Sheraton Hotels & Resorts in Dubai seeks a Guest Experience Expert to deliver exceptional service and memorable stays. You will assist guests, handle requests, complete reports, and share local highlights to enhance the guest journey.

This full-time, non-management role emphasizes safety, confidentiality, and professionalism in appearance and communication. Education required is a high school diploma or GED.

Qualifications

• High school diploma or GED required.

Responsibilities

• Take initiative to deliver a wide range of services that guide guests through their stay.
• Process operational needs and address guest requests.
• Complete reports related to guest services and operations.
• Share highlights of local area to enhance the guest experience.

Education

High school diploma or GED

Job description

Sheraton Hotels & Resorts in Dubai seeks a Guest Experience Expert to deliver exceptional service and memorable stays. You will assist guests, handle requests, complete reports, and share local highlights to enhance the guest journey.

This full-time, non-management role emphasizes safety, confidentiality, and professionalism in appearance and communication. Education required is a high school diploma or GED.