Guest Experience Specialist: Create Memorable Stays

Sheraton Hotels & Resorts; Dubai; On-site; AED 90,000 - 130,000; Full time

Job summary

Sheraton Hotels & Resorts in Dubai is seeking a Guest Experience Expert to deliver a memorable guest journey. You will handle check-ins, assist guests during their stay, and coordinate with teams to ensure flawless service while maintaining a professional appearance and adherence to brand standards.

The role emphasizes safety, confidentiality, and following company policies. This position is full-time and based on-site at Jumeirah Beach Residence Bahar 7, Dubai.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Process operational needs and guest requests as they arise.
• Complete reports and share highlights of the local area with guests.
• Maintain professionalism in personal appearance and communications at all times.

Education

High school diploma or G.E.D. equivalent

Job description

Sheraton Hotels & Resorts in Dubai is seeking a Guest Experience Expert to deliver a memorable guest journey. You will handle check-ins, assist guests during their stay, and coordinate with teams to ensure flawless service while maintaining a professional appearance and adherence to brand standards.

The role emphasizes safety, confidentiality, and following company policies. This position is full-time and based on-site at Jumeirah Beach Residence Bahar 7, Dubai.