Guest Experience Champion (Dubai)

Sheraton Hotels & Resorts; Dubai; On-site; AED 48,000 - 72,000; Full time

Job summary

Sheraton Hotels & Resorts is seeking a Guest Experience Expert in Dubai to deliver memorable service throughout a guest's stay. You will assist with check-in/check-out, handle requests, and coordinate with hotel teams to ensure a smooth experience.

This non-management, full-time role requires a professional appearance, adherence to policies, and the ability to stand and move for extended periods while serving guests with attentiveness and efficiency.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Assist guests with check-in/check-out and guest requests in a friendly, professional manner.
• Coordinate with hotel teams to deliver guest services and operational support.
• Prepare necessary reports and contribute to daily operations to ensure guest satisfaction.

Education

High school diploma or G.E.D. equivalent

Job description

Sheraton Hotels & Resorts is seeking a Guest Experience Expert in Dubai to deliver memorable service throughout a guest's stay. You will assist with check-in/check-out, handle requests, and coordinate with hotel teams to ensure a smooth experience.

This non-management, full-time role requires a professional appearance, adherence to policies, and the ability to stand and move for extended periods while serving guests with attentiveness and efficiency.