Guest Experience Manager, Front Desk

Sunset Hospitality Group; Dubai; On-site; AED 47,000 - 67,000; Full time

Job summary

Sunset Hospitality Group in Dubai is seeking a professional to manage daily reception operations, including guest arrivals, reservations, and seating arrangements, ensuring smooth front-desk functioning. You will coordinate the reception team, manage schedules, handle guest concerns, and uphold professional guest service standards in a fast-paced hospitality environment.

Fluent English, strong communication and interpersonal skills, plus basic computer knowledge and a guest-focused approach are

Qualifications

• Fluent English with excellent communication and interpersonal skills.
• Basic computer knowledge and a strong guest-focused approach.

Responsibilities

• Manages daily reception operations including guest arrivals reservations and seating arrangements.
• Coordinates the reception team, manages schedules, handles guest concerns and ensures professional guest service standards are maintained.

Skills

English

Communication

Interpersonal skills

Tools

Computer basics

Job description

Sunset Hospitality Group in Dubai is seeking a professional to manage daily reception operations, including guest arrivals, reservations, and seating arrangements, ensuring smooth front-desk functioning. You will coordinate the reception team, manage schedules, handle guest concerns, and uphold professional guest service standards in a fast-paced hospitality environment.

Fluent English, strong communication and interpersonal skills, plus basic computer knowledge and a guest-focused approach are