Guest Experience Maestro - F&B Service

Sheraton; Dubai; On-site; AED 45,000 - 73,000; Full time

Job summary

Sheraton Dubai invites a Guest Service Expert to deliver memorable guest experiences within our dining team. You will set tables, communicate with the kitchen, engage with guests, and ensure every interaction feels like part of the overall experience.

The role requires standing for extended periods, light lifting, and keeping work areas clean while following hotel policies and standards. Education: high school diploma or GED; experience: less than 1 year; no supervisory duties required yet

Qualifications

• High school diploma or GED required.
• Less than 1 year related work experience preferred.
• No supervisory experience required.

Responsibilities

• Set tables and assist guests as part of dining service.
• Communicate with the kitchen to coordinate orders and timing.
• Interact with guests to ensure a memorable guest experience.
• Maintain cleanliness of service areas and keep supplies organized.
• Help manage the menu by reading and visually verifying information.

Education

High school diploma or GED equivalent

Job description

Sheraton Dubai invites a Guest Service Expert to deliver memorable guest experiences within our dining team. You will set tables, communicate with the kitchen, engage with guests, and ensure every interaction feels like part of the overall experience.

The role requires standing for extended periods, light lifting, and keeping work areas clean while following hotel policies and standards. Education: high school diploma or GED; experience: less than 1 year; no supervisory duties required yet