Guest Experience Host: Warm Welcomes & Reservations

ENNISMORE; Ras Al Khaimah; On-site; AED 28,000 - 50,000; Full time

Job summary

ENNISMORE in Ras al-Khaimah is seeking a friendly Hostess to greet guests, escort them to tables and help maintain a smooth flow of service. You will manage reservations, answer inquiries, and work with the team to deliver polished hospitality.

The role requires excellent communication, attention to detail, and a professional appearance. English fluency is essential, with Arabic or Russian languages considered a plus.

Qualifications

• Minimum 1 year experience as Hostess or in a similar food and beverage role.
• Good verbal communication in English; additional languages are a plus.
• Pleasant, professional appearance.
• Basic knowledge of food and beverage service.

Responsibilities

• Greet guests warmly and escort them to tables.
• Manage reservations, cancellations, and seating.
• Answer phone inquiries professionally.
• Monitor guest flow and waiting lists.
• Coordinate with the team to ensure guest satisfaction.
• Maintain hostess desk and dining area.
• Assist with menu preparation and cashiering when required.
• Work with colleagues to deliver friendly, efficient service.

Skills

Guest service

Communication

Multilingual

English proficiency

Job description

ENNISMORE in Ras al-Khaimah is seeking a friendly Hostess to greet guests, escort them to tables and help maintain a smooth flow of service. You will manage reservations, answer inquiries, and work with the team to deliver polished hospitality.

The role requires excellent communication, attention to detail, and a professional appearance. English fluency is essential, with Arabic or Russian languages considered a plus.