Hostess

ENNISMORE; Ras Al Khaimah; On-site; AED 28,000 - 50,000; Full time

Job summary

ENNISMORE in Ras al-Khaimah is seeking a friendly Hostess to greet guests, escort them to tables and help maintain a smooth flow of service. You will manage reservations, answer inquiries, and work with the team to deliver polished hospitality.

The role requires excellent communication, attention to detail, and a professional appearance. English fluency is essential, with Arabic or Russian languages considered a plus.

Qualifications

• Minimum 1 year experience as Hostess or in a similar food and beverage role.
• Good verbal communication in English; additional languages are a plus.
• Pleasant, professional appearance.
• Basic knowledge of food and beverage service.

Responsibilities

• Greet guests warmly and escort them to tables.
• Manage reservations, cancellations, and seating.
• Answer phone inquiries professionally.
• Monitor guest flow and waiting lists.
• Coordinate with the team to ensure guest satisfaction.
• Maintain hostess desk and dining area.
• Assist with menu preparation and cashiering when required.
• Work with colleagues to deliver friendly, efficient service.

Skills

Guest service

Communication

Multilingual

English proficiency

Job description

The Hostess is responsible for creating a warm and welcoming first impression by greeting and seating guests managing restaurant reservations and ensuring an organized flow of service The role requires excellent communication attention to detail and a genuine commitment to guest satisfaction

Key Responsibilities

Welcome guests warmly and escort them to their assigned tables Manage restaurant reservations cancellations table assignments and special requests Maintain accurate knowledge of restaurant layouts operating hours menus promotions and hotel services Answer telephone enquiries professionally and according to service standards Monitor guest flow and organize waiting lists during busy periods Anticipate guest needs respond promptly to enquiries and assist with resolving concerns Conduct table visits and coordinate with the team to ensure guest satisfaction Maintain a clean organized and well-presented hostess desk and dining area Support menu preparation cashiering procedures and restaurant operations when required Work closely with colleagues to deliver friendly efficient and professional service

Minimum of 1 year s experience as a Hostess or in a similar food and beverage role Good verbal communication skills in English, additional languages (Arabic, Russian) are an advantage. Strong guest service and interpersonal skills Pleasant, professional, and well-groomed appearance Basic knowledge of food and beverage service Basic computer skills