Guest Experience Host - Luxury Hotel Dining

InterContinental Hotels Group; Dubai Emirate; On-site; AED 33,000 - 58,000; Full time

Job summary

InterContinental Hotels Group is seeking a friendly Hostess for Crowne Plaza Dubai Marina. The role focuses on warm greetings, seating guests, and delivering high-quality service in a dynamic hotel environment.

Ideal candidates have 2+ years in a similar role in four- or five-star hotels, with strong communication skills and a passion for hospitality. Join a diverse team and help create memorable guest experiences in Dubai Marina.

Qualifications

• Minimum 2 years in a similar role in a four- or five-star hotel.
• Ability to engage teams from different cultures and provide quality service.
• Excellent verbal and written communication, attention to details.

Responsibilities

• Greet guests warmly and escort to dining area with menus.
• Seat guests according to preference and monitor wait times.
• Inform guests of promotions and service staff who will assist.
• Answer incoming restaurant calls and provide appropriate service.
• Maintain accurate wait times and flow between dining and bar areas.
• Communicate naturally with guests and attend to special requests.
• Observe guest needs to ensure high-quality service and timely refills.
• Adhere to sanitation, safety and alcohol policies; protect guests and staff.

Skills

Guest service

Communication

Multitasking

Teamwork

Tools

POS system

Job description

InterContinental Hotels Group is seeking a friendly Hostess for Crowne Plaza Dubai Marina. The role focuses on warm greetings, seating guests, and delivering high-quality service in a dynamic hotel environment.

Ideal candidates have 2+ years in a similar role in four- or five-star hotels, with strong communication skills and a passion for hospitality. Join a diverse team and help create memorable guest experiences in Dubai Marina.