Guest Experience Host/Hostess — Front Desk & Seating

The-Food-; Dubai Emirate; On-site; AED 42,000 - 64,000; Full time

Job summary

The-Food- welcomes guests with warmth and ensures a polished first impression by managing arrivals, seating flow, and front desk presentation. This role supports reservations and coordinates closely with the service team to maintain a smooth guest experience.

The ideal candidate will have 1–3 years in host/guest-facing roles, exceptional communication, and a professional appearance consistent with brand standards. English fluency is required, additional languages are a plus.

Qualifications

• 1-3 years' experience as host/hostess, reception, or front-of-house in hospitality.
• Strong communication and interpersonal skills with a warm, confident manner.
• Experience using reservation platforms or booking systems is an advantage.
• Ability to remain calm, organized, and professional during busy service periods.

Responsibilities

• Greet guests warmly on arrival and manage first impressions.
• Manage reservations, walk-ins, and waitlists across approved channels.
• Escort guests to tables and present menus for smooth handover to service team.
• Maintain a clean, organized front desk and uphold brand standards.

Skills

Clear communication

Interpersonal skills

Reservation systems

Professional presentation

Tools

Reservation systems

Job description

The-Food- welcomes guests with warmth and ensures a polished first impression by managing arrivals, seating flow, and front desk presentation. This role supports reservations and coordinates closely with the service team to maintain a smooth guest experience.

The ideal candidate will have 1–3 years in host/guest-facing roles, exceptional communication, and a professional appearance consistent with brand standards. English fluency is required, additional languages are a plus.