Guest Experience Host - Front Desk & Check-In

Ennismore; Abu Dhabi; On-site; AED 33,000 - 60,000; Full time

Benefits offered by this job

Discounted Accor rates

Learning programs via Academies

Career growth opportunities

CSR Planet 21 initiatives

Job summary

Ennismore, a member of the Accor network, invites you to join as a Heartist and deliver memorable guest experiences. You will welcome guests from arrival through departure, ensuring every moment is special and personal.

As a Reception Agent, you’ll greet guests, handle check-in/out, upsell hotel facilities, and contribute to exceptional service in a diverse environment. English fluency is required; Opera experience is a plus.

Qualifications

• Service-focused personality is essential.
• Fluency in English; additional languages are a plus.

Responsibilities

• Greet, check-in, respond to requests and settle accounts with exceptional service.
• Take initiative to add a personalized experience for guests.
• Promote hotel facilities and upsell to enhance the guest stay.

Skills

Service mindset

Tools

Opera

Job description

Ennismore, a member of the Accor network, invites you to join as a Heartist and deliver memorable guest experiences. You will welcome guests from arrival through departure, ensuring every moment is special and personal.

As a Reception Agent, you’ll greet guests, handle check-in/out, upsell hotel facilities, and contribute to exceptional service in a diverse environment. English fluency is required; Opera experience is a plus.