Guest Experience Host

The First Group Hospitality; Dubai Emirate; On-site; AED 33,000 - 58,000; Full time

Job summary

The First Group Hospitality is seeking a hostess for Hotel Local Dubai to warmly greet and seat guests, coordinate dining flow, and uphold exceptional service standards.

Applicants should have a friendly, professional demeanor, solid English communication, and flexibility to handle varied shifts. The role focuses on guest experience, teamwork, and ensuring smooth service throughout the dining areas.

Qualifications

• Experience in customer service is required.
• Female hostess experience is essential.
• Excellent reading, writing, and speaking English.
• Outgoing personality and ability to handle guests.
• Flexible to adapt to different work situations.

Responsibilities

• Prepare service areas, table planning and menus.
• Ensure menus are clean and ready for operation on floors.
• Micros is set up correctly for meal periods.
• Manage guest seating and reservations communications with staff.
• Attend departmental meetings if required.
• Wish guests farewell to encourage repeat visits.

Skills

Customer service

Hostess experience

Communication

English proficiency

Flexibility

Outgoing personality

Micros knowledge

Tools

Micros POS

Job description

The First Group Hospitality is seeking a hostess for Hotel Local Dubai to warmly greet and seat guests, coordinate dining flow, and uphold exceptional service standards.

Applicants should have a friendly, professional demeanor, solid English communication, and flexibility to handle varied shifts. The role focuses on guest experience, teamwork, and ensuring smooth service throughout the dining areas.