Guest Experience Host

apt resources; United Arab Emirates; On-site; AED 28,000 - 45,000; Full time

Job summary

Apt Resources in Dubai is seeking a friendly Hostess to greet guests, manage reservations, and ensure a smooth seating process. You will be the face of the restaurant, creating a positive first impression and assisting guests throughout their dining journey.

You will coordinate with the wait staff to deliver seamless service, answer inquiries, and help maintain a welcoming reception area. This role requires a courteous, proactive team player and strong communication skills.

Qualifications

• Experience in hospitality or customer service preferred.
• Excellent communication and interpersonal skills.
• Ability to handle guest inquiries and complaints professionally.

Responsibilities

• Greet and welcome guests upon arrival with a warm and professional demeanor
• Manage reservations and maintain an organized seating plan
• Escort guests to their tables and provide menus
• Provide information about the restaurant’s offerings and answer guest inquiries
• Coordinate with the wait staff to ensure timely and efficient service
• Handle guest complaints or concerns promptly and professionally
• Maintain cleanliness and order in the reception area
• Assist wait staff and other team members as needed to ensure smooth operations

Skills

Guest reception

Reservations management

Customer service

Job description

Apt Resources in Dubai is seeking a friendly Hostess to greet guests, manage reservations, and ensure a smooth seating process. You will be the face of the restaurant, creating a positive first impression and assisting guests throughout their dining journey.

You will coordinate with the wait staff to deliver seamless service, answer inquiries, and help maintain a welcoming reception area. This role requires a courteous, proactive team player and strong communication skills.