Guest Experience & Front Desk Coordinator

FashionUnited; Sharjah; On-site; AED 28,000 - 50,000; Full time

Job summary

Al-Futtaim Electric Mobility BYD is seeking a UAE National receptionist to greet visitors, manage front-desk operations, and coordinate with internal teams to promote a welcoming, professional atmosphere.

You will handle meeting coordination, caller management, and administrative support while maintaining confidential visitor logs and supporting Aftersales to ensure smooth workflow and high customer satisfaction.

Qualifications

• Diploma or Bachelor's degree in Business Administration or related field (preferred).
• 1-3 years of experience in a front-desk, customer service, or administrative support role, ideally within an automotive or service-oriented environment.
• Excellent verbal and written communication skills in English; Arabic is an advantage.
• Proficiency in MS Office applications (Outlook, Word, Excel).

Responsibilities

• Schedule meetings effectively and assist visitors with access, seating, and refreshments without delays.
• Greet visitors and callers professionally, ensuring the reception area remains organized and presentable at all times.
• Provide excellent customer service, resulting in positive feedback from visitors and staff; resolve issues promptly and courteously.
• Direct calls and inquiries accurately and efficiently, relaying messages in a timely manner.
• Complete and submit required reports, correspondence, and documentation accurately on time.
• Maintain accurate, up-to-date, and confidential visitor logs, contact lists, and internal records.
• Coordinate between reception and Aftersales team to contribute to smooth workflow and customer satisfaction.

Skills

Customer service orientation

Multitasking

Attention to detail

Organizational skills

Communication skills

MS Office

Education

Diploma or Bachelor's degree in Business Administration or related field

Tools

MS Office

Job description

Al-Futtaim Electric Mobility BYD is seeking a UAE National receptionist to greet visitors, manage front-desk operations, and coordinate with internal teams to promote a welcoming, professional atmosphere.

You will handle meeting coordination, caller management, and administrative support while maintaining confidential visitor logs and supporting Aftersales to ensure smooth workflow and high customer satisfaction.