Guest Experience Front Desk Coordinator

Zahr Freighters; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Zahr Freighters in Dubai is seeking a friendly and well-organized Receptionist to join our team. You will manage front desk activities and create a positive first impression for clients, visitors and partners while providing essential administrative support.

The ideal candidate has strong English communication, customer service skills, and proficiency with MS Office. This on-site role offers room to grow within a busy logistics operations environment.

Qualifications

• High school diploma or bachelor’s degree in Business Administration / Office Management or related field.
• 1–3 years of experience as Receptionist/Front Desk/Office Assistant.
• Excellent verbal and written communication in English.
• Proficiency in MS Word, Excel, Outlook and other office apps.
• Strong customer service and interpersonal skills.
• Professional appearance, positive attitude and courteous manner.

Responsibilities

• Welcome clients, visitors, drivers and business partners in a professional manner.
• Answer, screen and direct incoming telephone calls to appropriate departments.
• Manage reception area; keep it clean, organized and presentable.
• Receive, sort and distribute mail, courier packages and documents.
• Maintain visitor registers and issue visitor passes.
• Schedule appointments, meetings and room bookings as required.
• Respond to inquiries and provide accurate information to visitors and callers.
• Assist with scanning, photocopying, printing, filing and basic data entry.
• Coordinate with logistics and admin teams regarding deliveries and document collection.
• Maintain office supplies and inform administration when replenishment is required.
• Handle confidential information professionally and discretely.
• Perform additional admin duties assigned by management.

Skills

Front desk management

Customer service

Telephone etiquette

Verbal communication

Written communication

Organization

Confidentiality

Interpersonal skills

Education

High school diploma or Bachelor's degree in Business Administration / Office Management

Tools

Microsoft Word

Excel

Outlook

Job description

Zahr Freighters in Dubai is seeking a friendly and well-organized Receptionist to join our team. You will manage front desk activities and create a positive first impression for clients, visitors and partners while providing essential administrative support.

The ideal candidate has strong English communication, customer service skills, and proficiency with MS Office. This on-site role offers room to grow within a busy logistics operations environment.