Front Desk & Administrative Operations Lead

Indu Logistics; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Indu Logistics in Dubai is seeking a professional receptionist/administrative assistant to manage front-desk tasks and support multiple departments. You will greet visitors, handle calls and emails, coordinate meetings and travel, and maintain filing systems.

The role requires 3–6 years of experience, a business administration degree, and strong English communication, with a focus on confidentiality and customer service. Familiarity with JAFZA procedures is a plus.

Qualifications

• Diploma or Bachelor's degree in Business Administration or equivalent.
• 3–6 years of experience in a receptionist and administrative support role.
• Experience working with JAFZA procedures is an advantage.
• Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Excellent verbal and written communication skills in English.
• Strong organizational, multitasking, and time-management skills.
• Professional demeanor with excellent customer service skills.
• Communication and interpersonal skills.
• Time management and multitasking.
• Attention to detail.
• Confidentiality and professionalism.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Greet and welcome visitors, clients, and employees in a professional and courteous manner.
• Answer screen and direct incoming phone calls and emails.
• Maintain the reception area ensuring it is clean, organized, and presentable at all times.
• Manage visitor registrations and coordinate as required.
• Schedule appointments, meetings, and conference room bookings.
• Handle incoming and outgoing mail, courier services, and deliveries.
• Maintain office supplies inventory and coordinate procurement of stationery, pantry items, and groceries.
• Prepare, organize, and maintain physical and electronic filing systems.
• Perform data entry, prepare reports, letters, and other business documents.
• Coordinate travel arrangements, accommodation bookings, and meeting logistics when required.
• Monitor office equipment and arrange maintenance and repairs as needed.
• Maintain administrative records and ensure confidentiality of company information.
• Process and manage JAFZA gate pass applications, renewals, and visitor access requests.
• Coordinate with drivers for employee, visitor, clients, document, and material transportation requirements.
• Vendor and supplier management.
• Invoicing and payments.
• Coordinate office maintenance activities with vendors and service providers.
• Track and manage office utility and service requests.
• Organize and coordinate employee birthday celebrations and recognition activities.
• Plan and support festive celebrations, cultural events, and office gatherings.
• Assist in organizing company meetings, training sessions, and employee engagement initiatives.
• Provide administrative support to management and various departments as required.
• Perform other duties assigned by the Reporting Manager and Management.

Skills

Verbal and written communication

Organizational skills

Time management

Customer service

Education

Business Administration degree

Tools

Microsoft Office

Job description

Indu Logistics in Dubai is seeking a professional receptionist/administrative assistant to manage front-desk tasks and support multiple departments. You will greet visitors, handle calls and emails, coordinate meetings and travel, and maintain filing systems.

The role requires 3–6 years of experience, a business administration degree, and strong English communication, with a focus on confidentiality and customer service. Familiarity with JAFZA procedures is a plus.