Guest Experience F&B Associate for Hotels & Events

The First Group

Dubai Emirate

On-site

AED 39,000 - 78,000

Full time

14 days+
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Job summary

The First Group Hospitality in Dubai is seeking a friendly and professional Food and Beverage Associate to join the hotel's dining venues, bars, and events teams. You will help deliver warm, efficient service and ensure guests enjoy a consistently high standard of hospitality.

The ideal candidate has hospitality or customer-service experience, strong communication and interpersonal skills, a professional appearance, and flexibility to work shifts, weekends, and public holidays in a fast-paced

Qualifications

  • Experience in a hotel/restaurant/café/bar preferred.
  • Hospitality or customer-service background advantageous.
  • Good communication and interpersonal skills.
  • Professional appearance and guest-focused attitude.
  • Ability to work in a fast-paced environment.

Responsibilities

  • Welcome guests warmly and assist with seating and menu information.
  • Take food and beverage orders accurately and process them efficiently.
  • Serve food and beverages according to hotel standards.
  • Ensure tables, service areas, and equipment are clean and properly arranged.
  • Respond promptly and courteously to guest requests and feedback.
  • Coordinate with the kitchen and bar teams to ensure timely service.
  • Follow correct billing, cash-handling, and payment procedures.
  • Maintain knowledge of menus, promotions, ingredients, and hotel facilities.
  • Follow food safety, hygiene, health, and safety standards.
  • Assist with restaurant opening, closing, banquets, and special events.
  • Report guest concerns, maintenance issues, and stock shortages to the supervisor.
  • Support colleagues and contribute to a positive team environment.

Skills

Hospitality experience
Customer service
Communication skills
Interpersonal skills
Eye for detail
Flexible shifts
Positive attitude
Food & beverage knowledge

Job description

The First Group Hospitality in Dubai is seeking a friendly and professional Food and Beverage Associate to join the hotel's dining venues, bars, and events teams. You will help deliver warm, efficient service and ensure guests enjoy a consistently high standard of hospitality.

The ideal candidate has hospitality or customer-service experience, strong communication and interpersonal skills, a professional appearance, and flexibility to work shifts, weekends, and public holidays in a fast-paced

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