Guest Experience F&B Associate

The First Group Hospitality; Dubai Emirate; On-site; AED 67,000 - 89,000; Full time

Job summary

The First Group Hospitality in Dubai is seeking a Food & Beverage Associate to deliver friendly, efficient service, and to prepare and serve food and beverages while maintaining high cleanliness and professionalism in a fast-paced environment.

The role emphasizes guest interaction, order accuracy, POS operation, and teamwork to ensure a superior dining experience for guests at our Palm-area venues.

Qualifications

• Previous experience in food service, hospitality, or customer service is preferred.
• Excellent communication and interpersonal skills.
• Friendly, positive, and customer-focused attitude.
• Ability to work efficiently in a fast-paced environment.
• Strong attention to detail and accuracy.
• Basic cash-handling and point-of-sale skills.
• Knowledge of food safety and sanitation practices.
• Ability to stand for extended periods and perform physical duties as required.

Responsibilities

• Welcome guests and provide attentive, courteous service.
• Take, process, and accurately fulfill food and beverage orders.
• Prepare and serve menu items according to company standards.
• Operate the point-of-sale system and handle payments accurately.
• Maintain cleanliness and organization of service areas, equipment, and workstations.
• Restock food, beverages, packaging, and other supplies.
• Follow food safety, hygiene, and workplace safety procedures.
• Respond professionally to guest questions, requests, and concerns.
• Support opening, closing, inventory, and general operational duties.
• Work effectively with team members to ensure smooth daily operations.

Skills

Food service

Hospitality

Customer service

Communication skills

Interpersonal skills

Customer-focused attitude

Fast-paced environment

Attention to detail

Accuracy

Cash handling

POS skills

Food safety

Sanitation practices

Physical stamina

Tools

POS system

Job description

The First Group Hospitality in Dubai is seeking a Food & Beverage Associate to deliver friendly, efficient service, and to prepare and serve food and beverages while maintaining high cleanliness and professionalism in a fast-paced environment.

The role emphasizes guest interaction, order accuracy, POS operation, and teamwork to ensure a superior dining experience for guests at our Palm-area venues.