F&B Service Excellence Associate

Millennium Lakeview Hotel; Dubai; On-site; AED 33,000 - 61,000; Full time

Job summary

Millennium Lakeview Hotel in Dubai is seeking an enthusiastic F&B Associate who will deliver friendly, efficient service, take orders, serve meals and maintain a clean dining area. You will collaborate with kitchen and F&B teams to ensure smooth, timely service and high guest satisfaction.

The role includes upselling menu items, processing payments accurately, following hygiene and safety guidelines, restocking supplies, and supporting colleagues to meet F&B goals in a busy hotel environment.

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Take customer orders, answer questions, and make menu recommendations.
• Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages.
• Serve meals and drinks in accordance with established standards and presentation guidelines.
• Handle guest inquiries, concerns, and requests promptly and courteously.
• Maintain a clean and organized dining area, including setting up tables and clearing dishes.
• Collaborate with kitchen and the F&B team to ensure smooth coordination of service.
• Upsell menu items and promote special promotions to enhance the guest experience.
• Process customer payments and handle cash transactions accurately.
• Follow hygiene and safety guidelines to ensure a clean and safe working environment.
• Assist in restocking and replenishing supplies as needed.
• Work collaboratively with team members to achieve overall F&B goals and guest satisfaction.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.

Job description

Millennium Lakeview Hotel in Dubai is seeking an enthusiastic F&B Associate who will deliver friendly, efficient service, take orders, serve meals and maintain a clean dining area. You will collaborate with kitchen and F&B teams to ensure smooth, timely service and high guest satisfaction.

The role includes upselling menu items, processing payments accurately, following hygiene and safety guidelines, restocking supplies, and supporting colleagues to meet F&B goals in a busy hotel environment.