Guest Experience F&B Associate

Millennium-Hotels-and-Resorts-Mea; Dubai; On-site; AED 33,000 - 67,000; Full time

Job summary

Millennium Hotels & Resorts MEA in Dubai is seeking an F&B Associate to deliver friendly, efficient service in our dining venue. You will greet guests, take orders, relay to the kitchen, and ensure timely service while maintaining cleanliness and promoting promotions.

As part of the F&B team, you will handle guest inquiries, process payments, and uphold EH&S standards to provide exceptional dining experiences in a fast-paced hotel environment in the United Arab Emirates.

Qualifications

• Greet guests and provide friendly, efficient service.
• Upsell menu items and promote promotions to enhance guest experience.
• Adhere to hygiene and safety guidelines in all service areas.
• Collaborate with kitchen and F&B colleagues to ensure smooth operations.

Responsibilities

• Greet and welcome guests in a professional manner.
• Take customer orders, answer questions, and make menu recommendations.
• Relay orders to the kitchen and ensure timely delivery of food and beverages.
• Handle guest inquiries and requests promptly and courteously.
• Maintain a clean dining area, set up tables, and clear dishes.
• Upsell menu items and promote promotions to enhance guest experience.
• Process payments and handle cash transactions accurately.

Skills

Customer service

Upselling

Cash handling

Teamwork

Hygiene & safety

Job description

Millennium Hotels & Resorts MEA in Dubai is seeking an F&B Associate to deliver friendly, efficient service in our dining venue. You will greet guests, take orders, relay to the kitchen, and ensure timely service while maintaining cleanliness and promoting promotions.

As part of the F&B team, you will handle guest inquiries, process payments, and uphold EH&S standards to provide exceptional dining experiences in a fast-paced hotel environment in the United Arab Emirates.