Guest-Focused F&B Associate: Service & Upsell Expert

Millennium Hotels and Resorts; Abu Dhabi; Presencial; AED 28 000 - 47 000; Tempo integral

Resumo da oferta

Millennium Hotels and Resorts is seeking an F&B Associate to ensure exceptional guest experiences through efficient and friendly service in our dining areas. You will greet guests, take orders, relay to the kitchen, and maintain a clean, organized dining environment.

You will collaborate with the kitchen and F&B team to deliver high‑quality service, upsell menu items, handle payments, and uphold hygiene and safety standards while contributing to overall F&B goals and guest satisfaction.

Responsabilidades

• Greet and welcome guests in a friendly and professional manner.
• Take customer orders, answer questions, and make menu recommendations.
• Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages.
• Serve meals and drinks in accordance with established standards and presentation guidelines.
• Handle guest inquiries, concerns, and requests promptly and courteously.
• Maintain a clean and organized dining area, including setting up tables and clearing dishes.
• Collaborate with kitchen and the F&B team to ensure smooth coordination of service.
• Upsell menu items and promote special promotions to enhance the guest experience.
• Process customer payments and handle cash transactions accurately.
• Follow hygiene and safety guidelines to ensure a clean and safe working environment.
• Assist in restocking and replenishing supplies as needed.
• Work collaboratively with team members to achieve overall F&B goals and guest satisfaction.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.

Descrição da oferta de emprego

Millennium Hotels and Resorts is seeking an F&B Associate to ensure exceptional guest experiences through efficient and friendly service in our dining areas. You will greet guests, take orders, relay to the kitchen, and maintain a clean, organized dining environment.

You will collaborate with the kitchen and F&B team to deliver high‑quality service, upsell menu items, handle payments, and uphold hygiene and safety standards while contributing to overall F&B goals and guest satisfaction.