Guest-Centric F&B Associate: Service & Teamwork

Millennium-Hotels-and-Resorts-Mea; Abu Dhabi; On-site; AED 45,000 - 67,000; Full time

Job summary

Millennium Hotels & Resorts MEA is seeking an F&B Associate to deliver efficient and friendly food and beverage service in Abu Dhabi. You will greet guests, take orders, relay to the kitchen, and ensure timely, accurate delivery of meals and drinks while maintaining a clean, welcoming dining area.

You’ll upsell menu items, handle payments, and adhere to hygiene and safety guidelines, collaborating with the team to achieve F&B goals and guest satisfaction.

Qualifications

• Greet and welcome guests in a friendly and professional manner.
• Take customer orders, answer questions, and make menu recommendations.
• Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages.
• Serve meals and drinks following established standards and presentation guidelines.
• Handle guest inquiries, concerns, and requests promptly and courteously.
• Maintain a clean and organized dining area, including setting up tables and clearing dishes.
• Upsell menu items and promote special promotions to enhance the guest experience.
• Process customer payments and handle cash transactions accurately.
• Follow hygiene and safety guidelines to ensure a clean and safe working environment.
• Assist in restocking and replenishing supplies as needed.
• Work collaboratively with team to achieve F&B goals and guest satisfaction.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.

Responsibilities

• Greet guests in a friendly, professional manner.
• Take orders, answer questions, and suggest menu items.
• Relay orders to kitchen and ensure timely delivery.
• Serve meals and drinks per standards and presentation guidelines.
• Address guest inquiries and any concerns promptly and courteously.
• Keep dining area clean and organized; set up tables and clear dishes.
• Upsell items and promote promotions to enhance the guest experience.
• Handle cash transactions accurately and process payments.
• Maintain hygiene and safety guidelines for a safe workplace.
• Restock and replenish supplies as needed.
• Work with team to achieve F&B goals and guest satisfaction.
• Comply with environmental, health, and safety procedures and policies.

Job description

Millennium Hotels & Resorts MEA is seeking an F&B Associate to deliver efficient and friendly food and beverage service in Abu Dhabi. You will greet guests, take orders, relay to the kitchen, and ensure timely, accurate delivery of meals and drinks while maintaining a clean, welcoming dining area.

You’ll upsell menu items, handle payments, and adhere to hygiene and safety guidelines, collaborating with the team to achieve F&B goals and guest satisfaction.