Guest Experience Expert: Luxury Front Desk (Night Shift)

The Ritz-Carlton Hotel Company, L.L.C.; Dubai; On-site; AED 50,000 - 75,000; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. in Dubai seeks a Guest Experience Expert to welcome guests and ensure a memorable stay. You will handle check-in/check-out processes, respond to guest requests, and coordinate services across departments.

This role requires a polished appearance, strong communication, and the ability to work 12-hour shifts in a 4-on/4-off pattern. Full-time, non-management position at DIFC on Sheikh Zayed Road.

Qualifications

• High school diploma or GED equivalent is required.
• No related work experience required.
• No supervisory experience required.
• No license or certification required.

Responsibilities

• Assist guests with check-in and check-out in a seamless manner.
• Coordinate with hotel departments to fulfill guest requests and service gaps.
• Prepare reports and capture guest feedback for service improvements.
• Provide knowledge of local area highlights to enhance guest experience.

Skills

Guest services

Education

High school diploma or GED

Job description

The Ritz-Carlton Hotel Company, L.L.C. in Dubai seeks a Guest Experience Expert to welcome guests and ensure a memorable stay. You will handle check-in/check-out processes, respond to guest requests, and coordinate services across departments.

This role requires a polished appearance, strong communication, and the ability to work 12-hour shifts in a 4-on/4-off pattern. Full-time, non-management position at DIFC on Sheikh Zayed Road.