Luxury Guest Experience Specialist

The Ritz-Carlton Hotel Company, L.L.C.; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. in Dubai is seeking a Guest Experience Expert to deliver exceptional hospitality at Al Mamsha Street, Jumeirah Beach Residences.

This full-time, non-management role focuses on guiding guests through their stay and delivering the Gold Standards of The Ritz-Carlton. Responsibilities include handling operations, responding to guest requests, completing reports, and sharing local highlights.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Deliver a wide range of services guiding guests through their stay.
• Handle operations, process requests, complete reports, and share local highlights.
• Maintain safety, protect assets, uphold quality standards, and stay professional.
• Stand, walk, or move for extended periods; perform hands-on tasks up to 10 lb.
• Ensure Gold Standards of The Ritz-Carlton are delivered graciously every day.

Education

High school diploma or G.E.D. equivalent

Job description

The Ritz-Carlton Hotel Company, L.L.C. in Dubai is seeking a Guest Experience Expert to deliver exceptional hospitality at Al Mamsha Street, Jumeirah Beach Residences.

This full-time, non-management role focuses on guiding guests through their stay and delivering the Gold Standards of The Ritz-Carlton. Responsibilities include handling operations, responding to guest requests, completing reports, and sharing local highlights.