Dubai Luxury Executive Lounge Guest Experience Agent

The Ritz-Carlton Hotel Company, L.L.C.; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. in Dubai DIFC is seeking a Guest Experience Expert to deliver luxury service, guiding guests through their stay and taking initiative on a wide range of guest needs.

You will uphold the Gold Standards, maintain a professional appearance, and handle requests, reports, and local highlights. The role is full-time, non-management, with a 4-on/4-off, 12-hour shift pattern.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Deliver a wide range of services that guide guests through their entire stay.
• Process operational needs, address guest requests, complete reports.
• Maintain safety, confidentiality, assets, and professional appearance.
• Move about the space and perform hands-on tasks as required.

Education

High school diploma or G.E.D. equivalent

Job description

The Ritz-Carlton Hotel Company, L.L.C. in Dubai DIFC is seeking a Guest Experience Expert to deliver luxury service, guiding guests through their stay and taking initiative on a wide range of guest needs.

You will uphold the Gold Standards, maintain a professional appearance, and handle requests, reports, and local highlights. The role is full-time, non-management, with a 4-on/4-off, 12-hour shift pattern.