Guest Experience & Dining Specialist

Farah Experiences LLC; Abu Dhabi; On-site; AED 42,000 - 66,000; Full time

Job summary

Miral Experiences in Abu Dhabi invites hospitality professionals to join our dining team. Deliver exceptional dining experiences with attention to detail and warm guest engagement, offering menu guidance and wine pairings.

You will uphold cleanliness, safety, and accurate transaction handling while upselling and resolving guest concerns. As a brand ambassador, you’ll contribute to service quality and operational integrity across all shifts.

Qualifications

• Experience in high-volume guest service environments.
• Strong communication and interpersonal skills.
• Ability to upsell and provide menu guidance.
• Adherence to safety and cleanliness standards.

Responsibilities

• Actively engage each guest with personalized service and follow greetings and seating protocols.
• Answer product inquiries and suggest pairings to enhance dining experiences.
• Process orders accurately and communicate with kitchen for timely delivery of multi-course meals.
• Open and close routines, ensure smooth shift transitions
• Apply standardized serving techniques and maintain service standards.
• Introduce staff to guests and facilitate smooth service transitions.
• Address guest concerns promptly and implement recovery solutions.

Job description

Miral Experiences in Abu Dhabi invites hospitality professionals to join our dining team. Deliver exceptional dining experiences with attention to detail and warm guest engagement, offering menu guidance and wine pairings.

You will uphold cleanliness, safety, and accurate transaction handling while upselling and resolving guest concerns. As a brand ambassador, you’ll contribute to service quality and operational integrity across all shifts.