Front Desk Guest Experience Specialist

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Marriott International's Luxury Collection Hotels & Resorts in Dubai seeks a Guest Experience Expert to guide guests through their stay, process needs, and deliver memorable service. You will be empowered to move about the space, respond to requests, and contribute to a seamless guest journey within a luxury setting.

The role emphasizes professional appearance, safety, confidentiality, and adherence to brand standards while interacting with guests across check-in, stay activities, and local area

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Process operational needs and guest requests as part of the Guest Experience role.
• Complete reports and share highlights of the local area with guests.
• Assist guests during stay, ensuring a memorable and seamless experience.

Education

High school diploma or G.E.D. equivalent

Job description

Marriott International's Luxury Collection Hotels & Resorts in Dubai seeks a Guest Experience Expert to guide guests through their stay, process needs, and deliver memorable service. You will be empowered to move about the space, respond to requests, and contribute to a seamless guest journey within a luxury setting.

The role emphasizes professional appearance, safety, confidentiality, and adherence to brand standards while interacting with guests across check-in, stay activities, and local area