Guest Experience Champion

Tanqeeb; Abu Dhabi; On-site; AED 39,000 - 78,000; Full time

Job summary

Aloft Hotels in Abu Dhabi is seeking a Guest Experience Expert to help create memorable stays for guests. You will take initiative to deliver a wide range of services, guide guests through their visit, and handle tasks from check‑in to check‑out while maintaining a lively, professional atmosphere.

This role emphasizes safety, confidentiality, and adherence to Marriott standards, with responsibilities that include assisting guests with requests, completing reports, and sharing local area

Qualifications

• High school diploma or G.E.D. equivalent.
• Related work experience: none required.
• Supervisory experience: none required.
• License or certification: none.

Responsibilities

• Assist guests with check‑in/check‑out and deliver a range of services to enhance their stay.
• Move about guest spaces and assist with loading/unloading luggage and transporting items as needed.
• Complete reports and share highlights of the local area with guests.
• Maintain safety, confidentiality, and professional appearance and behavior at all times.

Education

High school diploma or G.E.D. equivalent

Job description

Aloft Hotels in Abu Dhabi is seeking a Guest Experience Expert to help create memorable stays for guests. You will take initiative to deliver a wide range of services, guide guests through their visit, and handle tasks from check‑in to check‑out while maintaining a lively, professional atmosphere.

This role emphasizes safety, confidentiality, and adherence to Marriott standards, with responsibilities that include assisting guests with requests, completing reports, and sharing local area