Guest Experience Expert – Front Desk & Concierge

Aloft Hotels; Abu Dhabi; On-site; AED 56,000 - 78,000; Full time

Job summary

Aloft Hotels in Abu Dhabi is seeking a Guest Experience Expert to guide guests through their stay with proactive service. You will assist with check-in/check-out, handle guest requests, and support bell operations, delivering memorable experiences in a fast-paced environment.

The role requires staying active on your feet, maintaining professional appearance, and following Marriott policies. Education: high school diploma; no prior experience required; equal opportunity employer.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Assist guests with check-in/check-out and respond to guest requests.
• Support bell operations, load/unload luggage, and transport items as needed.
• Prepare reports and share local area highlights to enhance guest experience.

Education

High school diploma or G.E.D. equivalent

Job description

Aloft Hotels in Abu Dhabi is seeking a Guest Experience Expert to guide guests through their stay with proactive service. You will assist with check-in/check-out, handle guest requests, and support bell operations, delivering memorable experiences in a fast-paced environment.

The role requires staying active on your feet, maintaining professional appearance, and following Marriott policies. Education: high school diploma; no prior experience required; equal opportunity employer.