Guest Experience Specialist — F&B Service

Tanqeeb; Abu Dhabi; On-site; AED 39,000 - 61,000; Full time

Job summary

Aloft Hotels in Abu Dhabi is seeking a Guest Service Expert to help deliver a memorable guest experience. You will assist with seating, interact with guests, coordinate with the kitchen, and ensure every service touch point reflects our brand standards.

This role requires a high school diploma, minimal prior experience, and a professional appearance. You will be on your feet for extended periods, contribute to a safe workspace, and uphold Marriott's service culture across the Aloft brand.

Qualifications

• High school diploma or GED is required.
• Less than 1 year of related work experience.
• No supervisory experience required.
• No license or certification is required.

Responsibilities

• Set tables and assist guests to ensure a memorable dining experience.
• Communicate with kitchen staff and coordinate service.
• Take orders, serve guests, and handle transactions as part of the experience.
• Maintain clean work areas and manage supplies throughout the shift.

Skills

Customer service

Hospitality

Communication

Education

High school diploma or GED

Job description

Aloft Hotels in Abu Dhabi is seeking a Guest Service Expert to help deliver a memorable guest experience. You will assist with seating, interact with guests, coordinate with the kitchen, and ensure every service touch point reflects our brand standards.

This role requires a high school diploma, minimal prior experience, and a professional appearance. You will be on your feet for extended periods, contribute to a safe workspace, and uphold Marriott's service culture across the Aloft brand.