Arabic-Speaking Guest Experience Specialist

Tanqeeb; Abu Dhabi; On-site; AED 39,000 - 61,000; Full time

Job summary

Aloft Hotels in Abu Dhabi is seeking a Guest Experience Expert to ensure guests have a memorable stay. You will assist with check-in/out, guide guests through services, and provide prompt responses to requests, while maintaining a professional appearance and following company policies.

The role requires standing and moving for long periods, with lifting up to 50 pounds unassisted and 100 pounds with assistance, across stairs and ramps as needed.

Qualifications

• High school diploma or GED is required.
• No related work experience.
• No supervisory experience.
• License or Certification: None

Responsibilities

• Assist guests with check-in and check-out to ensure a smooth arrival and departure.
• Deliver guest services and respond to guest requests to enhance their stay.
• Transport luggage and assist guests with loading/unloading as needed.

Education

High school diploma or GED

Job description

Aloft Hotels in Abu Dhabi is seeking a Guest Experience Expert to ensure guests have a memorable stay. You will assist with check-in/out, guide guests through services, and provide prompt responses to requests, while maintaining a professional appearance and following company policies.

The role requires standing and moving for long periods, with lifting up to 50 pounds unassisted and 100 pounds with assistance, across stairs and ramps as needed.