Guest Experience Pro: Concierge & Local Highlights

Tanqeeb; Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

Marriott International in Abu Dhabi is seeking a Guest Experience Expert to deliver memorable service throughout guests’ stay. You will guide guests, process operations, respond to requests, and share local highlights, while upholding safety and brand standards.

The role emphasizes professional appearance, confidentiality, and a hands-on, active work approach across shifts to ensure guest satisfaction.

Qualifications

• High school diploma or GED equivalent.

Responsibilities

• Guide guests through their entire stay and deliver a range of services.
• Handle operational requests, guest requests, and completing reports.
• Share local highlights and ensure transactions feel like part of the guest experience.
• Maintain safety, confidentiality, and professional appearance and communication.

Job description

Marriott International in Abu Dhabi is seeking a Guest Experience Expert to deliver memorable service throughout guests’ stay. You will guide guests, process operations, respond to requests, and share local highlights, while upholding safety and brand standards.

The role emphasizes professional appearance, confidentiality, and a hands-on, active work approach across shifts to ensure guest satisfaction.