Guest Experience Concierge

Aloft Hotels; Abu Dhabi; On-site; AED 45,000 - 67,000; Full time

Job summary

Aloft Hotels at the Abu Dhabi National Exhibition Centre seeks a Guest Experience Expert to help guests check in, check out, and enjoy a memorable stay.

You will move around the property, assist with luggage, respond to guest requests, and support operational tasks while upholding Marriott standards.

This full-time role requires a professional appearance and adherence to policies, with a focus on safety and exceptional service.

Qualifications

• High school diploma or GED equivalent.

Responsibilities

• Greet and assist guests, handle requests, and guide them through their stay.
• Assist guests with loading/unloading luggage and transporting to rooms or bell area.
• Process operational needs and complete reports as required.
• Maintain professional appearance and follow policies to protect assets.

Education

High school diploma or GED equivalent

Job description

Aloft Hotels at the Abu Dhabi National Exhibition Centre seeks a Guest Experience Expert to help guests check in, check out, and enjoy a memorable stay.

You will move around the property, assist with luggage, respond to guest requests, and support operational tasks while upholding Marriott standards.

This full-time role requires a professional appearance and adherence to policies, with a focus on safety and exceptional service.