Guest cum Sales Associate

Client of AIQU; United Arab Emirates; On-site; AED 45,000 - 78,000; Full time

Job summary

Client of AIQU in the UAE is seeking a dynamic Guest cum Sales Associate to join our retail team. You will be the first point of contact for guests, delivering exceptional customer service and driving sales by understanding guest needs and recommending products that enhance their experience.

The role requires strong communication in English, with Arabic as a plus, and experience in retail or hospitality. You will work in a fast-paced environment, including weekends and public holidays, to help

Qualifications

• Proven track record of meeting or exceeding sales targets.
• Excellent customer service and guest relations skills.
• Strong verbal and written communication in English.
• Fluency in Arabic or additional languages.
• Familiarity with POS systems and sales reporting.

Responsibilities

• Greet and welcome guests in a warm and professional manner.
• Engage with guests to assess needs and provide personalized product recommendations.
• Achieve sales targets through proactive selling.
• Maintain up-to-date product knowledge to inform guests.
• Process sales transactions accurately using POS.
• Handle inquiries, feedback and complaints promptly and effectively.
• Ensure the sales floor and display areas are clean, organized and visually appealing.
• Build lasting relationships with guests to encourage repeat visits.
• Collaborate with team members to meet store objectives and support a positive work environment.

Skills

Customer service

Sales skills

Communication

English proficiency

Arabic language

POS familiarity

Tools

POS systems

Job description

About the Role

We are seeking a dynamic Guest cum Sales Associate to join our team in the UAE In this role you will serve as the first point of contact for guests deliver exceptional customer service and drive sales by understanding guest needs and recommending products that enhance their experience

Responsibilities

• Greet and welcome guests in a warm and professional manner
• Engage with guests to assess their needs and provide personalized product recommendations
• Achieve individual and store sales targets through proactive selling
• Maintain up-to-date product knowledge to inform and educate guests
• Process sales transactions accurately using the point-of-sale system
• Handle customer inquiries feedback and complaints promptly and effectively
• Ensure the sales floor and display areas are clean organized and visually appealing
• Build lasting relationships with guests to encourage repeat visits
• Collaborate with team members to meet store objectives and support a positive work environment

Position Details

• Position Title Guest cum sales associate
• Location UAE United Arab Emirates
• Industry Retail E-commerce
• Experience Required 2 years 2 4 years of experience in retail, hospitality, or guest service roles

Qualifications and Requirements

• Proven track record of meeting or exceeding sales targets
• Excellent customer service and guest relations skills
• Strong verbal and written communication skills in English
• High level of interpersonal skills and the ability to build rapport quickly
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Previous experience in the UAE retail or hospitality sector
• Fluency in Arabic or additional languages
• Familiarity with point of sale (POS) systems and sales reporting
• Knowledge of local market trends and customer preferences
• Flexible availability, including weekends and public holidays
• Team-oriented mindset with a proactive problem-solving approach