Guest Arrival Expert - Luxury Hotel Experience

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa in Dubai are seeking a Guest Arrival Expert to greet guests on arrival and guide them through departure experiences, ensuring every moment feels special.

You will move around the lobby, coordinate with departments, address guest requests, and share highlights of local attractions to create a memorable stay.

This role requires a professional appearance, strong service focus, and the ability to adapt in a luxury hotel environment.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Guide guests through arrival and departure experiences.
• Process operational needs, address guest requests, and share local highlights.

Education

High school diploma or G.E.D. equivalent

Job description

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa in Dubai are seeking a Guest Arrival Expert to greet guests on arrival and guide them through departure experiences, ensuring every moment feels special.

You will move around the lobby, coordinate with departments, address guest requests, and share highlights of local attractions to create a memorable stay.

This role requires a professional appearance, strong service focus, and the ability to adapt in a luxury hotel environment.