Guest Arrival Experience Specialist

Four Points; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Four Points by Sheraton in Abu Dhabi seeks a Guest Arrival Expert to guide guests through arrival and departure experiences. You will help ensure memorable stays, process operational needs, and share local highlights while maintaining professional appearance and confidentiality.

The role emphasizes a safe workplace, adherence to policies, and the ability to stand or move for extended periods, with interaction across hotel teams to deliver consistent guest service.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Education

High school diploma or G.E.D. equivalent

Job description

Four Points by Sheraton in Abu Dhabi seeks a Guest Arrival Expert to guide guests through arrival and departure experiences. You will help ensure memorable stays, process operational needs, and share local highlights while maintaining professional appearance and confidentiality.

The role emphasizes a safe workplace, adherence to policies, and the ability to stand or move for extended periods, with interaction across hotel teams to deliver consistent guest service.