Arabic-Speaking Guest Experience Expert

Aloft Hotels; Abu Dhabi; On-site; AED 40,000 - 64,000; Full time

Job summary

Aloft Hotels in Abu Dhabi is seeking a Guest Experience Expert to enhance guest stays by delivering a memorable service experience from check-in to check-out.

The role involves guiding guests through services, handling requests, assisting with luggage, and supporting operational tasks while maintaining professional appearance and conduct.

Emphasis on safety, policy compliance, and teamwork as part of Marriott International's Aloft brand, with opportunities to connect guests to local experiences.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Guide guests through their stay and provide a wide range of services.
• Assist with loading/unloading luggage and transporting items to rooms or bell area.
• Process operational needs and complete required reports.
• Share highlights of local area with guests.

Education

High school diploma or G.E.D. equivalent

Job description

Aloft Hotels in Abu Dhabi is seeking a Guest Experience Expert to enhance guest stays by delivering a memorable service experience from check-in to check-out.

The role involves guiding guests through services, handling requests, assisting with luggage, and supporting operational tasks while maintaining professional appearance and conduct.

Emphasis on safety, policy compliance, and teamwork as part of Marriott International's Aloft brand, with opportunities to connect guests to local experiences.