Guest Arrival Expert - Luxury Resort Concierge

St. Regis Hotels & Resorts; Dubai; On-site; AED 78,000 - 123,000; Full time

Job summary

St. Regis Hotels & Resorts in Dubai (Palm Jumeirah) seeks a Guest Arrival Expert for the Front Desk/Guest Services team. You will guide guests through arrival and departure experiences, addressing requests, and delivering a memorable stay with impeccable service.

The role emphasizes safety, discretion, professional appearance, and teamwork with Rooms & Guest Services Operations. High school diploma required; no prior experience necessary.

Qualifications

• Education: High school diploma or GED equivalent.

Responsibilities

• Assist guests with arrival and departure experiences to create a memorable first and last impression.
• Support operational needs, complete reports, and share local insights with guests.
• Maintain safety, confidentiality, professional appearance, and follow company policies.

Job description

St. Regis Hotels & Resorts in Dubai (Palm Jumeirah) seeks a Guest Arrival Expert for the Front Desk/Guest Services team. You will guide guests through arrival and departure experiences, addressing requests, and delivering a memorable stay with impeccable service.

The role emphasizes safety, discretion, professional appearance, and teamwork with Rooms & Guest Services Operations. High school diploma required; no prior experience necessary.