Guest Arrival Experience Ambassador

W Hotels; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

W Hotels in Dubai is seeking a Guest Arrival Expert to welcome guests at check-in and guide them through their stay, ensuring a memorable arrival and smooth departure. This on-site, full-time role emphasizes service excellence in a luxury hotel environment.

You will coordinate guest requests, assist with arrivals and departures, and support hotel operations while maintaining a polished appearance and professional demeanor.

Qualifications

• High school diploma or GED equivalent is required.
• No related work experience.
• No supervisory experience.
• No license or certification.

Responsibilities

• Deliver a range of guest arrival and departure services to enhance memorable experiences.
• Process operational tasks, complete reports, and share local area highlights.
• Maintain professional appearance and follow policies to ensure safety and asset protection.

Education

High school diploma or GED equivalent

Job description

W Hotels in Dubai is seeking a Guest Arrival Expert to welcome guests at check-in and guide them through their stay, ensuring a memorable arrival and smooth departure. This on-site, full-time role emphasizes service excellence in a luxury hotel environment.

You will coordinate guest requests, assist with arrivals and departures, and support hotel operations while maintaining a polished appearance and professional demeanor.