Guest Arrival Experience Specialist

W Hotels; Abu Dhabi; On-site; AED 50,000 - 84,000; Full time

Job summary

W Hotels in Abu Dhabi is seeking Guest Arrival Experts to create memorable arrival and departure experiences for our guests. You will guide guests through the check-in/check-out process, share local highlights, and ensure operations run smoothly with a hands-on, guest-centric approach.

The role requires staying active on your feet, lifting light objects, and maintaining professional appearance and communications at all times. Preferred qualifications include a high school diploma or GED.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Guest Arrival Experts guide guests through arrival and departure experiences, ensuring memorable service.
• They process operational needs, complete reports, and share local highlights with guests.
• Maintain confidentiality and protect company assets while upholding Marriott/W Hotels standards.

Education

High school diploma or G.E.D. equivalent

Job description

W Hotels in Abu Dhabi is seeking Guest Arrival Experts to create memorable arrival and departure experiences for our guests. You will guide guests through the check-in/check-out process, share local highlights, and ensure operations run smoothly with a hands-on, guest-centric approach.

The role requires staying active on your feet, lifting light objects, and maintaining professional appearance and communications at all times. Preferred qualifications include a high school diploma or GED.