Luxury Guest Experience Specialist

W Hotels; Dubai; On-site; AED 42,000 - 66,000; Full time

Job summary

W Hotels in Dubai is seeking a Guest Experience Expert to ensure memorable stays by guiding guests through check-in, check-out, and personalized service.

You will move around the property assisting guests with requests, coordinating with operations, and sharing highlights of the local area.

The role emphasizes professional appearance, confidentiality, and excellent guest interactions.

Qualifications

• High school diploma or G.E.D. equivalent.
• No related work experience required.
• No supervisory experience required.

Responsibilities

• Assist guests with check-in and check-out and provide service enhancements.
• Address guest requests and coordinate with hotel operations.
• Help prepare reports and share local area highlights with guests.

Education

High school diploma or G.E.D. equivalent

Job description

W Hotels in Dubai is seeking a Guest Experience Expert to ensure memorable stays by guiding guests through check-in, check-out, and personalized service.

You will move around the property assisting guests with requests, coordinating with operations, and sharing highlights of the local area.

The role emphasizes professional appearance, confidentiality, and excellent guest interactions.